Social Business Developing Your Company to Better Interface with Consumers

Social Business Developing Your Company to Better Interface with Consumers Let me tell you a story. In September of last year Urban Outfitters released a vintage-style Kent State sweatshirt â€" spattered in blood. If you’re not familiar with this reference, on May 4, 1970, several students on the Kent State campus were killed by members of the Ohio National Guard during a Vietnam War protest. While the circumstances surrounding that incident have been mulled over and over for more than four decades, the sweatshirt also brought into the minds of consumers more recent school shootings like Columbine, Sandy Hook, Virginia Tech, and NIU. Richard Hayne, CEO of Urban Outfitters, refused to speak to the sister of one of the women killed at Kent State after she came across the sweatshirt on the companys website. The woman released a letter she had written to Hayne  for public consumption. Hayne  did not ever apologize to her or anyone else for the sweatshirt incident, instead choosing to send an email to his employees about the stories being spread regarding the company’s alleged ill intentions. Whoops. Not great press for your business (although Urban Outfitters seems to live for publicity from negative reviews). Now, let me tell you another story. Earlier this month, DoSomething.org, an organization geared towards effecting social change in the youth of today, made a marketing mistake by sending a mass text message to their entire user list of over 2 million members instead of to the targeted 4,000 it was meant for. Maybe not that big of a deal, except that the message was geared at Jewish teens and advertised a Jewish youth organization, and a significant portion of their 2 million plus members are not Jewish (and some â€" they found out â€" really, really dont like Jews). DoSomething.org couldnt retract the message â€" it had gone out by text. It wasnt something that could simply be deleted from a Twitter or Facebook account either (although these days consumers screenshot corporate mistakes as soon as theyre spotted anyway). So, what did DoSomething.org do? They owned up and they acted. They reached out to their supporters and said…wait for it…sorry. Whoa. Hold up. The said sorry? Like, out loud? And meant it? Yep. And their community base responded favorably. You may think its not fair for me to compare a big retail company to a community outreach organization, however with the changing face of how businesses utilize social media and interact with consumers, it is absolutely fair. Big companies have to become small and all companies need to put forth the effort to connect with every customer who needs their support. The Importance of Engagement Im currently resolving a situation with my storage facility. How did I finally get their attention after months of terrible customer service interactions on the phone and in person? I tweeted to them and called out the awful service I had received from their reps. I made my complaint public. Someone at the company saw the post the next day (a long time in the age of at your fingertips Id practically written them off) and reached out immediately. Within 20 minutes I had an email from their Twitter account manager asking how he could fix the situation and was on the phone with the district manager â€" both breathlessly trying to figure out what they could do to make things better. In their book [amazon template=productasin=081443326X], Ted Coiné and Mark Babbitt talk about the benefits of engaging with customers in meaningful ways instead of simply tossing sales pitches at them. “Customer experience determines long-term profits. Done right, customers will love your brand well enough to stick with you through thick and thin. Theyll brag about you on social so much that theyll act as a huge, ultra-effective extension of your paid sales force. Theyll happily bring you their friends. Your delighted customers will grow your company â€" and your profits as a result.” Conversely, dissatisfied customers can bring your company down with negative publicity if you choose not to interact with them and address their issues. Building a Social Workplace If your company isnt already cultivating strong social interactions with customers, you may be asking yourself where to begin. IBM is a great example of a social workplace. They have built a strong community among their employees. These employees, in turn, are then able to reach out to customers and provide insights and support with the blessing of their company. Their Social Business Agenda is an easily translatable framework for doing this in any workplace. In their Redbook on IBM Social Business they stress, Social Business is a game changer, by enabling a business and its employees, customers, and partners to more easily find the information and the expertise they need at the time of need. It helps groups of people develop communities of shared interest and coordinate efforts delivering better business results faster. Social Business encourages innovation and idea creation by the individuals in this business relationship and builds or shares intelligence with those in the community. And the world of business IS changing. Coiné and Babbitt (half) joke that if youre not social yet, youre a dinosaur. The Social Age is here. And you and your company need to be a part of it for continued business growth.

Photography competition win £200 vouchers and get featured on Debut

Photography competition win £200 vouchers and get featured on Debut Are you always taking photographs of the world around you? Never leave home without your camera? Well we want  you to take  a picture that can replace the current splash screen of our app (the one above). The winning snap  will  bag the photographer   £200 of Jessops vouchers  for  some new photographic  goodies and will  be uploaded to Debut for thousands of users to appreciate! We want to see images of what you love about your campus; perhaps an image of students working  in the library, perhaps a famous campus building, your favourite society or sports club or  your SU bar? Whatever university means to you, we want to see it! The rules are simple: Take a picture of a photograph that represents your university and campus life. Upload your picture to Instagram with the hashtag #MyUniSplash Follow and tag Debut  in your picture After one week we choose a winner based on originality, creativity and photographic skill We upload the photo to the splash screen app for everyone to see whenever they open the Debut app crediting you and your university! All entries to the competition will be judged on  Monday 14th  March 2016 on the following criteria: Creativity, Originality and Photographic Skill. We will include a credit to the winning photographer. Competition closes at midnight on 13/03/2016 Terms and Conditions

Job Titles Can Be A Slippery Slope

Job Titles Can Be A Slippery Slope Job Titles Can Be a Slippery Slope On Your Resume Job titles can be a slippery slope. In a previous blog, I discussed how employers can be stingy with the job title for a position, especially when it might mean having to pay the employee more based on additional responsibility. Similarly, job titles can be a slippery slope on resumes. Putting All of Your Experience Under One Position Title More often than not, I will be working with a client and they mention that they had held multiple positions at one company. However, their resume only reflects one job encompassing multiple years. Upon further questions, it is clear that they have taken their job titles onto a slippery slope. If a prospective employer were to call the previous company, it would be discovered that the candidate was NOT in the higher-level position(s) for the duration of their employment there. In a way, it’s deceiving to try and make it sound that all the time that was spent at an employer was in a higher-functioning title / position when in fact, there was a progression to getting there. Job titles can be a slippery slope because you ALWAYS need to show the progression. And here’s why: By showing career advancement at a company, it demonstrates that you were a valued asset and therefore promoted or reassigned to a new area to apply your career expertise. It actually HELPS you to show progression on your resume, rather than trying to lump the entirety of your job experience at that employer under one job title. The easiest employment check to do is to verify dates of employment and job titles. So why try to claim more time in the higher-level position when in fact that’s false, AND by clearly articulating promotions, you come across as a BETTER employee who has been valued? Dangers of Up-Titling Another problem I see is that people will, after a certain amount of time and distance has separated them from previous employment, will adopt what they feel to be a better job title than the one they ad. Similar to employers who won’t provide accurate job titles, some people decide to revamp their career based on what they felt was the true job title. Here’s where job titles can be a slippery slope from the candidate side. Again, employment checks are the easiest ones to conduct, so if you aren’t accurately reflecting the job title which is on file in the human resource department, you could get into trouble. My advice is to do this: State the actual job title you held, then, in parenthesis, include “equivalent to” and add the more accurate job title. That way, you are providing the truthful answer, while also equating your level of work to what translates best to your job target. But remember, you always need to be able to substantiate that claim in your workplace accomplishments. Show how you performed at that level and the wins you achieved at that level. These tips can help you navigate what to do when job titles can become a slippery slope on your resume.

Resume Writing For Restaurant Job

Resume Writing For Restaurant JobRestaurant resume writing is an important task that requires a lot of attention. This is because even the resumes of the most responsible individuals are not able to make it in front of those who want to get in touch with them. As a result, it is important for you to put in a lot of effort in this regard so that you can land on the list of the professionals in your area.It is common for people to browse through a number of websites in order to have their resumes reviewed. There are a number of sources that offer help to those who are looking for the best resume writing services available in the market. In most cases, people can compare and contrast the different resume writing services that are available in the internet. Some can even find the one that matches their requirements perfectly.Restaurant owners and managers are not spared from all the bad things that they experience because of resume writing for restaurant job. However, you should not be t oo worried because there are still some good services available out there. It is just up to you to look for them. This is because you cannot possibly put the same effort in every single business.Resume writing for restaurant job can be difficult if you do not know how to write properly. You should therefore make sure that you have access to the right resources and training in order to become a great resume writer. With the right training, you can easily put up your own resume on the internet and you can write about a lot of things including your skills, abilities, capabilities, and the achievements that you have made as a professional.Aside from being able to write a great resume, being able to read and comprehend it well is also another important service that you should be able to provide for other people. The resumes that are written by people who lack the ability to understand them will not be very convincing. If you are able to read and understand these, they can surely find you a lot more credible than you thought.If you are unable to understand what kind of restaurant resume writing services are available for you, then you can always turn to the online services that are available in the internet. These services have many employees who are able to put up a restaurant resumes as well as their resumes for different positions that they have held in the past. With these, you will not need to waste your time contacting people that you know or contacting people whose resume you are unable to understand. All you need to do is just wait for the responses that you will receive and you will get it.If you are able to find a reliable and trustworthy restaurant resume writing service online, then you will never have to go through the same thing ever again. With a good service, you can also be sure that you will be able to write your resume to perfection. As a result, you will be able to give as much attention to every single detail that you write on your resume. This will definitely benefit you in a lot of ways.With a good restaurant resume writing service, you can avoid applying for multiple jobs in the same year. There are times when you end up doing this and end up wasting your time and efforts. With a good service, you will be able to land on your dream position without any hassles.

What Does CV Mean in Resume?

What Does CV Mean in Resume?What does CV mean in resume? This is a very common question in internet, and it is one of the most popular questions asked. Before, most resumes, especially those for employment is still filled up with bogus details and some resumes use incorrect information or the wrong format.Usually, when you are getting a job as an employee you will have to fill up the CV with all your previous work experience and education. In case, you don't have enough information about it, you can also fill it up by writing about your hobbies, sports, interests and the like. But this will be full of errors. To avoid all the mistakes, the experts suggest that you firstly read the form and look for the mistakes, then have your resume professionally edited by a professional, and finally edit it.The next is important information regarding it, and if you do not have sufficient information, your resume will have no meaning at all. The first important thing is the name of the company wher e you have worked, the contact number and the complete name of the person in the company. This is very important because all the contacts and customers are the most important information to the company.One of the most common mistake is the name of the company and for that, you need to consider some things. First of all, if you do not have proper names, it will affect your application process. If your name has some numbers after it, this will be considered inappropriate and if you have some small letters after it, it will be much difficult to spell. So, if you do not have proper names, you need to consider about this matter, because in the future you will not get a chance to find out the right job.Another common mistake is in the address. When it comes to address, you need to remember the name of the city, and then make sure that your address is available. You can find that the street name, the area code and also the postal code of the city where you live, and the nearest post office . If you have the address, all you need to do is to find the name of the post office and then find the name of the city. If you do not have the information, you need to know the right way to solve it.Another common mistake is in the information on your work experience. Sometimes, we all forget about it, but in the beginning, you need to provide the entire work experience, which includes your full name, title and job title. Then, you need to think about the date of your graduation, and the years where you have completed your education. After all these things, you need to check the state where you have been, if you have gained a certificate or diploma. Then, you need to fill up all the details on the last page of your resume.The last thing that you need to do in filling up the CV is to check the details, which you mentioned above. The next most important detail that you need to consider is the experience and education that you have received, such as your teaching certificates, and als o your certificate in public speaking. If you have some experience in engineering, photography, culinary arts and so on, all you need to do is to take them from the job sites and then look them up.

Top 20 Resume Writing Services - a Short Introduction

Top 20 Resume Writing Services - a Short Introduction The Top 20 Resume Writing Services Cover Up The organization delivers top-notch work dependent on the clients' guidelines. Bottom Line If you enjoy securing a discount, Resume Writing Service is among the best resume writing services to think about. Bottom Line If you're looking for top rated resume writing services, Careers Booster is definitely an institution to look at. One other great thing which makes Resume Writing Service one of the very best rated resume writing services is they frequently offer discounts. The Battle Over Top 20 Resume Writing Services and How to Win It The resumes and cover letters were of the maximum standard, the form of CV you wouldn't be ashamed to utilize in your application to a top rated worldwide business. When you employ a professional writer to assist you with the application documents, the results will differ. Employing a Professional Resume Writer is a great idea for the majority of professionals since resume writing is a distinctive skill. The Little-Known Secrets to Top 20 Resume Writing Services Employing a professional resume writer is a worthwhile investment and might even prove to be among the best decisions in your career. Particularly if you're in an industry where jobs are difficult to come by! Every job ought to be achieved by specialists as you won't ever call sanitary technician whenever you have toothache. For job seekers at the executive level, employing an executive resume service is a wise investment that could reduce the time that it requires to land the ideal job. The list of services isn't extensive. My site is your very best solution if you're struggling with the decision on which service you should pick. It's important to employ a service which provides you a wonderful price for top quality. If you are searching for a higher-end company, please see the top 10 list mentioned previously. As a consequence, you may choose among the best services at a price that's realistic to you and get invited to all the interviews you wished to enter. The organization becomes good scores on a couple of websites, but nonetheless, it mostly gets complaints by real users. It has invested a great deal of time in making the website attractive to the customer. Virtually all businesses will initially send out an email questionnaire to assemble fundamental information regarding you. Where to Find Top 20 Resume Writing Services The services are basically the exact same as the ones it's possible to get on other high-quality sites. Don't just look at the very first couple of organizations you run into. Historically, companies are not going to pour in millions and millions of dollars into advertising should they believe just having an ideal product is enough to generate sales. As an issue of fact, some respected businesses offer quite a sensible rate for resume help, and several of them have a selection of packages you can sel ect from to save a bit of money in the approach. The Good, the Bad and Top 20 Resume Writing Services For starters, though the company has done an excellent job in producing the site design and content, there's a severe deficiency of service options on it. Scannable resumes need specific page designs because computer scanners cannot read certain products. When you are attempting to pick the best resume writing service to increase your resume, it's simple to be overwhelmed with options. Other services they supply are presenting you with an expert LinkedIn profile.

Your Motivation Speaks Volumes About Your Brand - Work It Daily

Your Motivation Speaks Volumes About Your Brand - Work It Daily There are those who can self-motivate and have that rare ability to actually consistently do so. They seem to find ways to move through difficulty and challenge and find inspiration from it. In fact, they are usually deeply fueled by their difficulties and use them to leap. This ability speaks volumes about ones personal brand. Most people can not. There is no real secret as to the billions of dollars made by others who sell motivation. It is actually a very predatory business. “I think inspiring others to believe in themselves, see the best in themselves and get into action is a gift and a privilege.” We are responsible for our motivation, but a little help from the outside and others is welcomed. The power of love, music, art, poetry, nature and examples of human kindness are proven to inspire and motivate. Even the motivators and those that empower others need their muse. What do you use to motivate yourself when you can’t self-motivate? What does it say about your brand? I love music, art, sports, writing, travel, accomplishment and people. They always move me. I was asked to speak last year and my topic was, “Be Bold and Make it a Bold Year.” In researching this, I came across the story of Erik Weihenmayer. He became the only blind man in history to reach the summits of the world’s highest peaks, including Mount Everest on May 25, 2001. What really blew me away was how he changed the face and perception of what a blind person could do and he did it. I always think about his story and process and think about what he accomplished with his major handicap. Please check out his site. I mean if he can summit the world’s highest peaks blind, I can surely get through my challenges and disappointments with my gift of sight. In fact, he made people think about using their sight differently. To look at things from different perspectives. There are so many ways to perceive and look at things. Here are 6 things that help me stay self-motivated. Sharing passion and inspiration daily in as many ways and with as many people as possible. Stay in the day and don’t go too far out. Develop a commitment to your holistic well-being by taking care of your physical, spiritual and emotional life. Seek out positive information and input early, late and often throughout the day. Surround yourself with people that support and encourage you. Clear away and clear out those detractors, toxics and distractors. Here are some 2010 stories of triumph that we shouldn’t forget. Being motivated through great or gray times is important to share. It’s the authenticity part of you and your brand. If a conversation can help your motivation, call me. Deborah Shane is the chief motivator, educator and catalyst of the professional development consulting company, Train With Shane. Read more » articles by this approved career expert | Click here » if you’re a career expert Photo credit: Shutterstock Have you joined our career growth club?Join Us Today!